Terms & Conditions
Last updated: July 2025These Terms and Conditions govern your use of Gransino Casino and constitute a legally binding agreement between you and the platform. By registering an account or using any part of the site, you confirm that you have read, understood, and agree to these terms in full.
1. Eligibility
You must be at least 18 years of age to register and use Gransino Casino. By creating an account, you confirm that you meet the minimum age requirement and that online gambling is legal in your jurisdiction. The platform reserves the right to request proof of age at any time and to suspend accounts pending verification.
2. Account Registration
Each player may hold only one account. Duplicate accounts are prohibited and may result in the forfeiture of any funds held within them. You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account is your responsibility.
You agree to provide accurate and complete information during registration and to update that information promptly if it changes. Providing false information is grounds for account suspension and potential forfeiture of funds.
3. Deposits and Withdrawals
All transactions are processed in GBP. Minimum deposit amounts and processing times vary by payment method and are displayed at the point of transaction. Withdrawals are subject to an internal review period of up to 24 hours before funds are released.
Before a withdrawal can be processed, you must complete KYC (Know Your Customer) verification by submitting a valid government-issued identity document and proof of address. Verification is required once and applies to all subsequent withdrawals.
4. Bonuses and Promotions
All bonuses and promotional offers are subject to individual terms including wagering requirements, eligible games, and expiry periods. These terms are published alongside each promotion and form part of the offer. You are responsible for reading and understanding the conditions before claiming any bonus.
The platform reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Bonuses may not be combined unless explicitly stated.
5. Responsible Gambling
Gransino Casino provides tools to help you manage your gambling activity. These include deposit limits, session time limits, cooling-off periods, and self-exclusion. These tools are accessible through your account settings. You may also self-exclude via GamStop, a national self-exclusion scheme.
If you believe your gambling is causing harm, we encourage you to contact GamCare, BeGambleAware, or Gambling Therapy for confidential support.
6. Fair Play and Game Integrity
All games available on the platform use certified random number generators that are independently audited for fairness. Published RTP (Return to Player) percentages are accurate at the time of listing and may vary slightly across game versions. Collusion, cheating, or use of automated software to gain an unfair advantage is strictly prohibited.
7. Intellectual Property
All content on Gransino Casino, including text, graphics, software, and game content, is protected by intellectual property law. You may not reproduce, distribute, or create derivative works from any content without prior written consent from the platform or the relevant rights holder.
8. Limitation of Liability
The platform is provided on an as-is basis. Gransino Casino does not guarantee uninterrupted access to the site or any specific outcome in games. To the fullest extent permitted by law, the platform excludes liability for any losses arising from technical faults, interruptions, or errors outside its reasonable control.
9. Amendments
These Terms and Conditions may be updated at any time. Continued use of the platform following any amendment constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically.
10. Governing Law
These terms are governed by the laws applicable under the platform's operating licence. Any disputes shall be subject to the jurisdiction specified therein.
Contact
If you have questions about these Terms and Conditions, please contact the support team via live chat or email through the platform.